Introducing the NOA
The NOA is an industry association, which for 25 years has remained committed to driving the outsourcing industry forward. We are run by our members for our members – companies and individuals – which span the breadth of the outsourcing industry: buyers, suppliers and advisors.
Our focus is on promoting and sharing best practice in all aspects of outsourcing: ITO; BPO and KPO. We do this through the delivery of our publications, events and community collaborations. Our work on standards, training and qualifications is central to our activities.
Vision: Our principle objective is to ensure the effectiveness and success of outsourcing, shared services and insourcing through the promotion of best practice and innovation
Mission statement: The NOA aims to be the centre of excellence in outsourcing. The NOA's main objective is to drive awareness, education, standards and thought leadership in the global outsourcing industry, in order to deliver best practice and growth
International: The NOA is part of the larger umbrella organisation, the European Outsourcing Association. Currently, the NOA has affiliate organisations in Austria, France, Germany, theNetherlands, Belgium, Italy and Spain.