Council Members | National Outsourcing Association
  • NOA Council Members

NOA Council Members

Safeguarding the Outsourcing Industry

The NOA Council is the elected body responsible for shaping the strategic focus of the NOA, and delivering their vision which will help to grow and shape the UK outsourcing industry's future, as well as improve the positive reputation of outsourcing globally.

The Council, who participate on a voluntary basis, includes buyers, service providers, advisors and consultants working across the outsourcing industry. Each individual has been voted in off the back of a proposed manifesto, in which they outline their objectives and vision for all aspects of outsourcing in 2016 and beyond.

Biographies for each representative, along with details on their manifestos, are available below.

Kerry Hallard - CEO of The NOA

CEO of The NOA

Kerry Hallard is the CEO of the National Outsourcing Association and Director of the European Outsourcing Association. Kerry is leading the NOA to grow the reach and the reputation of the outsourcing industry globally. Professionalising the outsourcing industry...

Christopher Day, DipNOA - Chairman


Chris is Head of Outsource Management at the Phoenix Group, the UK’s leading closed life consolidator with c.5 million policyholders and £60 billion of assets. Chris is accountable for managing the strategic and operational relationships between Phoenix Group and its Outsourced Service Partners through a team of Relationship Managers. Phoenix Group has...

Joanna Page - Consultant Representative

Consultant Representative

Joanna is part of KPMG’s Global Business Services leadership team. She has a 15-year track record working with multinational organisations. Joanna is a specialist in delivering operating model transformation through shared services, business process outsourcing (BPO) and global business services (GBS) programmes. Joanna is a leading voice in the industry,...

Adrian Quayle - Consultant Representative

Consultant Representative

Adrian is the Managing Partner of Avasant Europe. He is an experienced Sourcing and IT business Management Consultant working with a wide range of clients and service providers globally across all areas of the Sourcing Lifecycle. This has included a number of engagements conducting sourcing strategies and supporting the management of complex IS/IT functions. Adrian was...

Martyn Hart - Founder and Director of The NOA

Founder and Director of The NOA

Martyn Hart is the Founder of the National Outsourcing Association (NOA), which he instigated back in 1987. It has become the UK's official industry body for business outsourcing. Martyn has been involved in information and communications technology for over 40 years. In 2013 he retired from Gartner, the world's leading information technology research and advisory...

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