• Events - Networking and Learning

Events

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Discover Latvia - Analyst Briefing

Wednesday 17th September 2014 London

Discover Latvia -A Nearshore Focus for Outsourcing & Shared Services

Foundations of Outsourcing: The Outsourcing Life Cycle

Tuesday 23rd September 2014 Central London

The NOA Foundations of Outsourcing programme is a series of workshops for outsourcing professionals to develop their knowledge, understanding and management of outsourcing. The first module in our autumn intake is the Outsourcing Lifecycle.

Customer Experience Special Interest Group

Tuesday 30th September 2014 CMS Cameron McKenna LLP, Mitre House, 160 Aldersgate Street, London, EC1A 4DD

This NOA Customer Experince Special Interest Group is in assaociation with Aegis. The Customer Experience presents the only real differentiator to help brands grow their business profitability over time and is undergoing a significant shift. The

Afternoon Club - Governance Strategy

Wednesday 1st October 2014 Irwin Mitchell LLP, Imperial House, 31 Temple Street, Birmingham, B2 5DB

The importance of good governance has increased over the years due to the growing complexity of outsourcing arrangements. Good governance enables faster, better decision making but what is good governance?

Innovation Special Interest Group

Wednesday 8th October 2014 Central London

The objectives for this special interest group is for NOA members to share with and gain experience from their peers and experienced practitioners, this session will focus on Innovation Culture.