Discover Latvia -A Nearshore Focus for Outsourcing & Shared Services
The NOA Foundations of Outsourcing programme is a series of workshops for outsourcing professionals to develop their knowledge, understanding and management of outsourcing. The first module in our autumn intake is the Outsourcing Lifecycle.
This NOA Customer Experince Special Interest Group is in assaociation with Aegis. The Customer Experience presents the only real differentiator to help brands grow their business profitability over time and is undergoing a significant shift. The
The importance of good governance has increased over the years due to the growing complexity of outsourcing arrangements. Good governance enables faster, better decision making but what is good governance?
The objectives for this special interest group is for NOA members to share with and gain experience from their peers and experienced practitioners, this session will focus on Innovation Culture.