The NOA is committed to promoting best practice within the outsourcing industry and is proud to be raising standards by establishing an industry-wide benchmark for quality in outsourcing.

The NOA believes professional development to be of paramount importance to the outsourcing industry. Professional development drives up standards and improves the success rate of projects.

Recognising the demand from its members for establishing a benchmark for best practice in outsourcing, the NOA is proud to be the only UK entity to offer professional outsourcing qualifications through its training arm, NOA Pathway. There are different qualifications and entry points available, to ensure that every outsourcing professional is catered for. Across all levels, the emphasis is placed firmly on cementing knowledge from day-to-day work experience, sharing best practice and learning from and with others. This is complemented by insight and best practice from the NOA Lifecycle.

This work-based learning is complemented by workshops and is accredited by Middlesex University, which boasts outstanding academic credentials and has received a number of awards including the Queen’s Anniversary Prize for work-based learning. Programme materials are available online, allowing individuals the freedom to study at their own pace, alongside their work commitments. NOA Pathway also offers a range of professional development programmes in addition to the qualifications.

For more information, or to apply, please contact the Programmes Director, Chris Halward on 0845 130 5500

NOA Pathway offers the following awards:

• NOAC: NOA Professional Certificate
• NOAAPC: NOA Advanced Professional Certificate
• NOAD: NOA Diploma in Strategic Global Outsourcing

These qualifications are awarded by Middlesex University; one of the UK’s leading work-based academic institutions. The NOAC and the NOAAPC are both undergraduate level courses and the NOAD is accredited at post-graduate (masters degree) level. Participants can follow the programmes from entry-level right through to diploma level, or complete one of the three qualifications. The NOA Gateway can be taken as a standalone module but it is also the first step towards completing the NOAC, the NOA Professional Certificate.

Why study for an outsourcing qualification?

- Stand out from the crowd Globalisation has accelerated the rise of outsourcing. While this brings opportunities for end-user organisations and suppliers, increased customer demand has led to a proliferation of vendors.

- Increase your knowledge Develop your skills and gain expert knowledge from today’s industry leaders in outsourcing. Increase your understanding of best practice within the outsourcing industry.

- Learn with and from others Our workshops provide the chance to share ideas and network with peers and colleagues in the outsourcing industry. Discover how your role fits within the broader outsourcing landscape.

- Improve your career prospects. As a qualified outsourcing professional, you can demonstrate your knowledge of and commitment to, the outsourcing industry. Stand out from the crowd with an accredited qualification from the NOA.

Why choose NOA Pathway?

- Dedicated to outsourcing NOA Pathway is the UK’s only outsourcing professional development institution. We are able to offer valuable and relevant programmes dedicated to outsourcing.

- Expert knowledge NOA Pathway is the professional development arm of the NOA and programmes are based around the industry-respected NOA Lifecycle.

- Study at your own pace Programme materials are available online, allowing you the freedom and flexibility to work in your own time and fit your study in with the demands of your career.

- Award-winning centre of excellence The NOA qualifications are awarded by Middlesex University which boasts excellent academic credentials and has received numerous awards, including the Queen’s Anniversary Prize for work-based learning.

Developing Teams:

- Talent Management Professional development plays a vital role in nurturing the talent within your industry. Offering continued professional development not only develops individual skills, but also helps to attract and retain talented players and will demonstrate your commitment to investing in employees.

- Developing Skills NOA Pathway programmes have been designed to challenge and develop individuals. Working towards a formal qualification will provide your employees with focus and discipline and will enhance their research and writing skills. Participants will increase their confidence and expertise in addition to improving their knowledge.

Flexible Study Programme materials are available online, allowing your employees the freedom and flexibility to work in their own time and fit study around work commitments. As a work-based learning programme, studying towards an NOA qualification will enhance their current role without taking away from their duties.

Adding Value End user organisations need to have firm knowledge of outsourcing practice to effectively manage their contracts. Make sure every outsourcing professional in your company understands their role and adds value to your business. Outsourcing providers need to provide trust and differentiate themselves from their competitors. All accredited programmes contain a workbased action-learning project, and participants are encouraged to link directly to current challenges, ensuring that learning and day-to-day work are integrated. Across all levels, the emphasis is placed firmly on cementing knowledge from day-today work experience, sharing best practice and learning with and from others. This is complemented by insight and best practice from the NOA Lifecycle.

Increasing knowledge Delivered via web-based learning and workshops, each module offers industry best practice and experience and will enhance the skill-set of today’s outsourcing professionals.