sourcingfocus.com Blogs

Managing Change through Technology

Everything, from consumer behaviour, to product design, and manufacturing methods, to business models are changing at a break-neck pace. Not since the Industrial Revolution has the list of companies and business models that have become obsolete, been longer. Moreover, there is no guarantee that today’s hot products and trends will stand the test of time. Every business is being forced to constantly evolve.
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Service providers looking to “VPO” to enhance customer experience

Has it happened to you? You order something in a restaurant, but your waiter muddles up the order and your starters never arrive – usually you say forget about it, just take it off the bill. It’s called order fallout and when it happens to communications service providers, it causes a major headache.
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Source to Pay: five procurement remedies for small to medium enterprises

Analysts anticipate that Source to Pay software will see a rise in adoption amongst SMEs this year and beyond. To quickly recap, Source-to-Pay takes the legwork out of the entire sourcing and purchasing cycle. I see it addressing five critical purchasing pain points which are the essential components of success and ROI from bringing this software on board.
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Revolution in automation

Paymon Khamooshi discusses how the rise of new IT technologies including the development of automation applications is set to revamp the onshoring services industries.
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The Data Dilemma – Is outsourcing the data centre right for you?

Data has become an inescapable reality of modern business, and the sheer volume of it poses huge problems to the enterprise. Recent research by Cisco predicts that by 2016 data centre traffic will have increased six-fold on the amount of data handled in 2011. That’s a startling statistic, and enough to keep any data centre manager awake at night.
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