Bharat Vagadia - Representative for SME's
Tel: 07711 898 089
Mobile:
NOA Line: 020 7292 8686
Email:
Dr Vagadia is a Board Director of the National Outsourcing Association. He is also CEO of Op2i – a niche business improvement firm specialising in outsourcing (http://www.Op2i.com), the founder of a software-as-a-service decision support tool (http://www.governancedirector.com), and an advisor to the International Telecommunications Union on policy and regulatory matters.
Bharat has been involved in ICT and Managed Services for over 12 years, and has advised governments, regulatory authorities, and businesses in UK, Western and Eastern Europe, Kenya, Bahrain, Jordan, KSA, Egypt, Morocco, Oman, Qatar, the UAE and India.
Bharat has worked extensively with organisations, large and small, on strategy, financing, marketing, business process management, SLA development and more generally, outsourcing.
He published in August 2007, a book through Springer: “Outsourcing to India – a Legal Handbook”, which offers concise, digestible and relevant legal advice to help ensure an outsourcing deal delivers on its promise, offering practical advice for organisations on mechanisms to reduce outsourcing risk. The International Law and Management Review Journal commented: “Outsourcing to India: A Legal Handbook is a welcome addition to the library of books on outsourcing to India. The book contains information useful to the attorney drafting instruments to be used between a service provider and an outsourcer, and information for the person working on the business side of the outsourcing relationship. This book is a solid resource for any professional new to outsourcing because it focuses only on relevant information and concerns both lawyers and business professionals alike”.
Bharat has a PhD researching the interplay of legal contracts and trust in outsourcing relationships. He has been awarded an LLM in Commercial Law, an MBA from Imperial Business School, a 1st Class (Hons) in Engineering from King’s College London, and a CIM Diploma in Marketing.
Contact Details:
Email:
Web: http://www.Op2i.com / http://www.GovernanceDirector.com
Mob: +44 7711 898089
Yvonne Williams - Representative for Individual Professional Development
Tel: 07817 333342
Mobile:
NOA Line: 020 7292 8686
Email:
As the director responsible for individual professional development, Yvonne has led the three-year planning and development phase on the recently launched training programme for the NOA. The key challenge for this project was to deliver a programme that suited all members’ requirements, reflected best practice in outsourcing and offered an accredited qualification.
Yvonne has worked in the recruitment industry for over 20 years and specialises in Human Talent Management and Acquisition. Yvonne has worked for a number of industry leaders and owned her own executive search firm.
Highly experienced in technology, telecoms, outsourcing, professional services and finance, Yvonne has worked across most disciplines and recruited to CEO level and for board appointments. She has extensive experience of helping organisations to plan and manage their human capital resources; a vital component to the success of an outsourcing programme.
An accredited fellow of the Independent Institute for Business, Yvonne has also stood for parliament, and served as a County Councillor in Surrey.