Cast Software

Tel: +44 (0)1494 616 088
Website: http://www.castsoftware.com
Contact: Peter Vasey -

CAST provides automated application assessments and profiling using multi-parameter metrics and indicators – broken down by quality & quantity categories – so that you know upfront what type of application you should outsource, how complex it is and finally how it compares with other applications in your portfolio.

Once the decision has been made to outsource the application, you need to move fast to save costs and reduce risks.  With CAST, technical knowledge transfers are simplified and accelerated with automatically-generated fresh technical documentation.

Your outsourcer is now in charge and is doing evolution and maintenance work on your code.  How can you tell what is really going on?  Is your outsourcer following your architecture and coding standards?  CAST provides automated monitoring and control of the maintainability, technical quality and costs of the software delivered so that you get the visibility to audit and challenge the deliverables.  You get an executive dashboard showing the differences between application versions, with drill-down capabilities for controlling the performance of your outsourcer.

CDS Global

Tel: +44 (0)1858 468 811
Website: http://www.cdsglobal.co.uk
Contact: Katie Bowley -

CDS Global is a customer-centric, technology-driven, global company that delivers effective solutions for our clients across multiple industries.

We pride ourselves in our ability to deliver innovative and flexible marketing, technology, customer service and fulfillment solutions that meet our customers’ needs and help drive their business forward.

Since 1986, CDS Global has been a pioneer in delivering customer and data management solutions. Companies choose to partner with us because they know we’ll treat their business with the same skill and expertise with which we treat our own.

In today’s evolving business environment, it is important to work with a team you can count on. CDS Global is a strategic and consultative partner – first and foremost. Our solutions, partnered with our expert team, will take your business to the next level of success and deliver value to your bottom line. 

CGI

Tel: +44 (0)845 070 7765
Website: http://www.cgi.com
Contact: Ishtiaq Afzal -

At CGI, we’re in the business of satisfying clients by helping them win and grow. For 33 years, we’ve operated upon the principles of sharing in clients’ challenges and delivering quality services to address them. As a leading IT and business process services provider, CGI has a strong base of 26,000 professionals operating in 100+ offices worldwide, giving us the competitive advantage of close proximity to our clients. Through these offices, we offer local partnerships and a balanced blend of global delivery options to ensure clients receive the optimal combination of value and expertise required for their success. We define success by helping our clients achieve superior performance and gain competitive advantage.

Chantrey Vellacott DFK LLP

Tel: +44 (0)20 7509 9000
Website: http://www.cvdfk.com/
Contact: Charles Charalambous -

Clyde & Co

Tel: +44 (0)1483 555 555
Website: http://www.clydeco.com
Contact: Nick Purnell -

Clyde & Co is a leading full service international law firm with a strong reputation for outsourcing. We act for both suppliers and customers in both the public and private sectors. We advise on a wide range of outsourcing transactions across a number of industry sectors, with a particular emphasis on financial services (insurance and banking).

CMS Cameron McKenna LLP

Tel: +44 (0)20 7367 2000
Website: http://www.cms-cmck.com
Contact: Yuban Moodley -

CMS is the leading European provider of legal and tax services. CMS Cameron McKenna is the UK-headquartered member of CMS with 12 offices in the UK and Central and Eastern Europe. The firm has 122 Equity Partners and employs over 1,000 fee earners in total.

Our outsourcing specialists across Europe have extensive experience advising on a wide range technology, business process and knowledge process outsourcings, both in the private and public sectors, and both on local and multi-national operations.

With our focus on client service, we were one of the first law firms to structure our business along industry sector group lines, enabling us to bring industry sector knowledge to each outsourcing transaction.

Cognizant

Tel: +44 (0)20 7321 4888
Website: http://www.cognizant.com
Contact: Tony Virdi -

Cognizant (NASDAQ: CTSH) is a global IT services and business process outsourcing solutions provider headquartered in Teaneck, N.J. Cognizant was founded in and has worked closely with large organizations to help them build stronger, more efficient, and more agile businesses.

By leveraging highly flexible business processes, a seamless global delivery network and deep domain expertise, Cognizant delivers a better “return on outsourcing.” Cognizant was one of the first India-centric IT services companies to organize around key industry verticals and horizontals. This enables Cognizant to establish extremely close partnerships that foster
continuous operational improvements and better bottom-line results for clients.

Computacenter UK Ltd.

Tel: +44 (0)115 977 1177
Website: http://www.computacenter.com
Contact: Sofia Nilsson -

Computacenter is Europe’s leading independent provider of IT infrastructure services. We can advise customers on their IT strategy, implement the most appropriate technology from a wide range of leading vendors and manage their technology infrastructures on their behalf. At every stage we make our customers’ businesses sharper by removing cost, complexity and barriers to change across their IT infrastructures. Our corporate and government clients, such as Marks & Spencer, BP, BAA and NHS Oldham are served by offices across the UK, Germany, France, the Benelux countries, Spain and South Africa. We also serve our customers’ global requirements through our extensive partner network. Our outsourcing services enable organisations to cost-effectively manage IT on a daily basis and access the skills, processes and facilities they need to execute transformational projects.

Conduit

Tel: 00353 1 819 0000
Website: http://www.conduitglobal.com
Contact: Brian Hannon -

Conduit is a Business Process Outsource provider specializing in contact centres and customer contact management. We provide numerous types of services for customer care, healthcare, telemarketing and debt cycle management. Conduit group leverages a global call-centre network with 27 international call-centre’s in 10 countries.

Conduit’s core European centre’s are based in Dublin, Ireland and Cardiff and Swansea, UK, from which Conduit operates more than 2500 full-time contact centre employees. Our hallmark is in combining rigorous operational efficiency with intense client business focus to deliver business value and continuous competitive advantage for our clients. With more than 12 years experience in providing call centre support for many leading customer service, sales and public interest led organizations, Conduit is firmly established as a professional, customer focused and economically effective contact centre provider.

Conduit’s most recent programme of “Competitiveness by Stealth” has been broadly acclaimed for it’s ability to manage the sensitivities of outsourcing while delivering the competitiveness required in response to the economic downturn.

Consolve Consulting Ltd

Tel: +44 (0)1483 573 401
Website: http://www.consolve-consulting.com/
Contact: Graham Jump -

Graham Jump has 25 years experience in the IS/IT services industry. He has been an independent advisor since 1996 after holding senior consultant positions with Coopers & Lybrand and EDS/AT Kearney. Specialising chiefly in adding value to Outsourcing arrangements, he works on both sides of the client/supplier Outsourcing relationship. He advises at all stages from tender evaluation, supplier selection, contract drafting and negotiation through to implementation, service delivery, troubleshooting and contract renewal. He recognises that every Outsourcing agreement is unique and that it is of fundamental importance to identify clear, realistic objectives which balance the needs of both client and supplier. In addition to Outsourcing, this consultant also has a strong interest in Business Continuity Management and Disaster Recovery Planning, where he helps clients to overcome inertia to deliver affordable and effective solutions. For your organisation this consultant can produce win-win and sustainable Outsourcing relationships and practical Business Continuity solutions.