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GAVS Technologies (Europe) Ltd
Tel: +44 (0) 1932 796 564
Website: http://www.gavsin.com
Contact: Kieron McGarry - .(JavaScript must be enabled to view this email address)
GAVS Technologies provides IT services and solutions encompassing managed infrastructure services, application development and integration services, application management services, Software Testing and data warehousing & business intelligence, which enable our customers to succeed in process and technology-driven business transformation initiatives.
Our proven Co-Shore Delivery Model, reliable quality processes and commitment to customer satisfaction have always ensured that we have 100% reference-able customer base.
Since our inception in 1998, we have grown rapidly and now have a global presence with our Development and Support Centre base in Chennai, India with Sales, Marketing and Staffing facilities in USA (Broomfield, CO & Princeton, NJ), Europe (Chertsey, UK), Asia Pacific(Singapore) and the Middle East (Muscat in Oman & Dubai in UAE).
Genpact
Tel: 0207 535 5400
Website: http://www.genpact.com
Contact: Stuart Hanna - .(JavaScript must be enabled to view this email address)
Genpact is a global leader in Business Process and Technology Management, offering a broad portfolio of enterprise G&A and industry specific services.
Our services are delivered seamlessly using a global delivery network spread across 13 countries with 39 delivery centres to meet a client’s business objectives, cultural and language needs, and cost reduction goals.
We have 49,000 employees serving more than 400 customers across multiple industries. Our revenues were $1.26B in 2010. Our clients include: Ashland, AstraZeneca, BP, BUPA, eBay, Diebold, GE, Hertz, Hikari Tsushin Inc, Hyatt, Kimberly Clark, Mashreq, Miami Children’s Hospital, National Australia Bank, Nissan, SAB Miller, Serco, Symantec, Walgreens, Well Point, Westpac, among others
We look at process as a science and our proprietary Smart Enterprise Processes (SEPSM) employs a scientific, highly granular approach to managing business processes. Therefore, the company delivers a comprehensive client solution by putting process in the forefront, coupling deep process knowledge and insights with focused IT capabilities and targeting analytics and pragmatic reengineering.
Global BPO
Tel: 0845 130 4061
Website: http://www.globalbpo.co.uk
Contact: Peter Clements - .(JavaScript must be enabled to view this email address)
Founded in 2001 by two solicitors, Global BPO (as its name suggests) is a Business and Legal Process Outsourcing firm. With its operational centre in Cape Town, South Africa, Global has built up a substantial business providing offshore services to a wide range of organisations. With the focus on law firms, Global’s UK clients now include a Magic Circle law firm, many medium and smaller law firms, as well as the NHS, property firms and even local authorities. Cost saving is at the heart of the proposition, with Global regularly delivering clients savings of between 40% - 50% when compared to the costs of doing the same work in the UK. And with the favourable time-zone and shared language, South Africa is an ideal location for outsourcing.
Global Infosys
Tel: Tel: +44 (0)1923 333 888
Website: http://www.giinfosys.com/contact/uk.html
Contact: Andrew Comar - .(JavaScript must be enabled to view this email address)
The company entered the international marketing arena when outsourcing was a relatively new concept with client perceptions and fears about handing over work was viewed with mistrust and suspicion. Global Infosys Ltd cut its teeth on these perceptions during those early years and as a result is able to offer its clients the benefit of experience and expertise born out of sheer hard work and years of hands-on practice. Global Infosys Ltd is now an established international player in accountancy outsourcing and is recognised in the industry as a leading contender in its field.
Grange Consultants
Tel: +44 (0)121 445 5701
Website: http://www.grange.uk.com/
Contact: Laura Lawrence - .(JavaScript must be enabled to view this email address)
Grange Consultants give expert independent advice on IT Performance Improvement.
Our customers are blue-chip companies across all sectors.
Our consultants are highly qualified professionals who each have over 20 years experience in the IT and Business Process Outsourcing industry.
Grange Consultants focus on results: lower costs, improved service and enhanced employee performance.
Our Services Include:
1. A business focused IT ‘Health Check’ – including:
- Benchmarking
- Customer Perception Survey
- Risk Review
2. Performance Planning – including:
- Sourcing Strategy (outsourcing and/or insourcing)
- Tendering and Supplier Selection
- Contract Negotiation
3. Performance Improvement – including:
- Service Improvement
- Customer Relationship Improvement
- Supplier Performance Improvement
4. Performance Monitoring
Our mission is to help customers to achieve best business value through effective IT performance.
For more information visit our website http://www.grange.uk.com
Grant Thornton UK LLP
Tel: 020 7383 5100
Website: http://www.grantthornton.co.uk/
Contact: Chris Rainbird - .(JavaScript must be enabled to view this email address)
Grant Thornton UK LLP is a leading financial and business adviser, operating out of 28 offices and 3 staff support sites. Led by 235 partners and employing nearly 4,000 of the profession’s brightest minds, we provide personalised assurance, tax and specialist advisory services to over 40,000 individuals, privately-held businesses and public interest entities.
Our offer to the market is great depth of expertise, delivered in a distinctive and personal way. Through proactive, client-centric relationships, our teams deliver solutions to problems, not pre-packaged products and services.
We are a member firm within Grant Thornton International Ltd, one of the world’s leading international organisations of independently owned and managed accounting and consulting firms. Clients of member and correspondent firms can access the knowledge and experience of over 2,500 partners in over 100 countries and consistently receive a distinctive, high-quality and personalised service wherever they choose to do business.
Herbert Smith LLP
Tel: +44 (0)20 7374 8000
Website: http://www.herbertsmith.com
Contact: Mark Turner - .(JavaScript must be enabled to view this email address)
Herbert Smith is one of the world’s international leading full service law firms. We are a genuine full service law firm, providing high quality legal support in virtually all of the key business centres in Europe, the Middle East, Africa and Asia.
We have a top tier international outsourcing and IT practice that is independently recognised as a market leader. We typically act for large, multinational clients headquartered around the world on their high value, complex, cross-border outsourcing and IT projects. Our expertise extends across multiple industry sectors from to technology and communications, through to transport, retail, leisure and financial services.
We have a large team of experienced lawyers, many of whom have experience working in house on major IT and outsourcing projects. As we act for both suppliers and customers, we are able to take a balanced view and be pro-active in negotiating solutions which work for both sides.
HEROtsc
Tel: +44 (0)1324 575 000
Website: http://www.herotsc.com
Contact: Graham Scott - .(JavaScript must be enabled to view this email address)
HEROtsc’s vision is to provide best-in-class contact centre services and technology solutions. From 1994, HEROtsc has expanded quickly to create eight contact centres throughout Scotland, bringing employment to rural communities. Our commitment to excellence has established HEROtsc as Scotland’s leading contact centre company and a leading provider of highly innovative business solutions and services, for which we have won many awards.
In 2005, HEROtsc moved into England with the acquisition of its Dearne Valley operation. In 2007 the then TSC was acquired by the HERO group and together with its modern contact and business outsourcing centre in Gurgaon, near New Delhi, India, we now provide a variety of voice and BPO services to India, the USA, Australia as well as the UK markets.
HFW - Holman Fenwick Willan
Tel: +44 (0)20 7264 8000
Website: http://www.hfw.com/
Contact: Stephen Drury - .(JavaScript must be enabled to view this email address)
Holman Fenwick Willan is a global law firm advising businesses engaged in international commerce. We have a dedicated team specialising in logistics which includes lawyers with practical, first-hand experience of working in operational, commercial and legal positions at the very highest levels within the logistics sector. Our dedicated logistics team can advise clients on all aspects of logistics outsourcing ranging from drafting and negotiating commercial agreements to advising on any dispute arising in the context of logistics outsourcing. Through our integrated global network of offices, we offer a comprehensive range of dispute resolution, transactional and insurance-related legal services to companies buying or selling logistics services and companies insuring logistics providers, whether on a UK or international basis.
Hogan Lovells International LLP
Tel: +44 (0)20 7296 2000
Website: http://www.hoganlovells.com/outsourcing/
Contact: Mark Taylor - .(JavaScript must be enabled to view this email address)
Hogan Lovells is a leading international law firm with an established team of outsourcing lawyers operating across its worldwide network. It has acted on many complex outsourcing transactions in sectors as diverse as financial services, life sciences and healthcare, and telecoms.
Because we represent both customers and service providers, our outsourcing lawyers understand the goals and perspectives of each of the parties in an outsourcing transaction. Due to our experience, we are often involved from the initiation of the outsourcing process, including advising on the process of selecting the outsourcing partner and transaction structure. We have particular expertise in relation to:
• structuring multi-jurisdictional arrangements;
• due diligence exercises (including advising on ownership (including licensing) of relevant hardware, software and other assets);
• drafting service credit and other performance incentive mechanisms;
• renegotiating existing outsourcing arrangements; and
• resolution of disputes in relation to service failures.
The Hogan Lovells team has recently been described as “highly constructive and thorough in often complex and lengthy negotiations” with lawyers who “invariably do a great job whenever we need them”.