LPM Outsourcing

Tel: +44 (0)20 8429 2616
Website: http://www.lpm.com
Contact: Heather Kidd -

A division of Five Arrows Leasing Group and a member of NM Rothschild banking group LPM Outsourcing is the biggest process outsourcing provider in the UK finance and leasing sector with over £1 billion of receivables currently under management.

Offering a complete back office administration service to organisations offering instalment credit and equipment leasing and finance. The outsourcing programmes we manage cover the UK and nine countries across Europe.

Other services we provide:
Run out programmes for distressed portfolio’s;
Act as a standby servicer for securitisations;
Management of finance portfolio’s for new start or established finance companies;
Bill and collect programmes.

Clients include Cisco Capital, SYSCAP Limited and Triple Point.

Luxoft

Tel: +44 (0)207 956 2840
Website: http://www.luxoft.com/
Contact: Michael Weintraub -

Luxoft is an emerging global leader in application and product engineering outsourcing services for enterprise IT organizations and software vendors. Luxoft builds lasting partnerships with its clients, such as Boeing, Deutsche Bank, UBS, Dell, IBM, Sabre and other global leaders, based on the culture of engineering excellence, innovation, and deep domain expertise. Luxoft offers global delivery capability through its network of state-of-the-art delivery centers in North America, Central & Eastern Europe, and Asia. Luxoft’s customers benefit from the right mix of technology skills, industry knowledge, best-of-breed processes and methodologies, and a choice of engagement models.

Luxoft, Russia’s largest provider of high-end IT outsourcing services to clients such as Deutsche Bank, IBM, UBS, T-Mobile, and Dell announced today that it is the winner of Frost & Sullivan’s 2007 Global Outsourcing Growth Excellence & Customer Value Leadership Award and a finalist in the Outsourcing Excellence Awards sponsored by Everest Group and Forbes Magazine.

Matt Burton Associates - MBA

Tel: +44 (0)845 459 9800
Website: http://www.mattburtonassociates.co.uk/
Contact: Matt Burton -

Matt Burton Associates (MBA) was founded in 2006 with the principles of transparency, integrity and delivery at its very core. We are now one of the fastest growing consultancies in the field of flexible RPO solutions and talent management, with a vision to provide the most cost effective and delivery focussed resourcing strategy in the market. MBA’s success in these areas is proven by the quality of its client base and its results as well as demonstrating the reach of our service proposition. We believe in listening to our customers, understanding your objectives and delivering innovative solutions that are cost effective and driven by results. Whilst we enjoy a reputation for delivering excellence in the field of campaign management, we are equally as comfortable in providing senior management and executive recruitment services.

MDA Executive Resourcing

Tel: +44 (0)1980 611 712
Website: http://www.mallarddrake.co.uk
Contact: Yvonne Williams -

Talent is critical to outsourcing success and we can help at every stage. Whether you need assistance defining and developing an outsourcing project or need to source the talent to implement it, MDA is your partner of choice.

Experts in the outsourcing industry, we provide:
• Strategic consultancy across all stages of the outsourcing lifecycle
• Resource planning and skills analysis to ensure optimised delivery
• Talent sourcing across all levels, including Executive Search and Interim Management

We are connected, experienced and proven to deliver in the UK and internationally. For more information visit our website: http://www.mallarddrake.co.uk or call Yvonne Williams, Managing Director on 00447817333342

Merchants

Tel: +44 (0)1908 232 323
Website: http://www.merchants.co.uk/
Contact: Claire Dunlop -

Merchants is a leading customer contact solutions company with 25 years experience in delivering customer contact solutions to major blue chip clients. Whatever the requirements for customer contact, from a simple outsourcing project through to the building of a new contact centre, Merchants tailors solutions to meet specific customer management business requirements.
From communication centres in the UK, Netherlands and South Africa, Merchants also manages the outsourced customer contact operations of some of the world’s best known brands. Merchants annually publish, The Global Contact Centre Benchmarking Report, the industry’s most respected global research report on customer contact centre industry trends. Merchants is a wholly-owned subsidiary of Dimension Data.
Bringing relevant sector experience, Merchants collaborates with clients to create contact centres that perform. Our solutions are designed to deliver business outcomes first: helping you to find, win, retain and grow your customers.

Merit Group

Tel: +44 (0)7545 554 528
Website: http://www.meritgroup.co.uk
Contact: Graham Thomas -

MeritGroup, a UK owned and managed company is an established BPO services provider with its headquarters in Birmingham and service delivery centres in Chennai, South India. We provide both back office solutions and services, predominantly catering to UK SMEs in the Media, Publishing, Information Management and Healthcare sectors. Specialising in contact centre solutions, data processing, business intelligence and ABC compliance audit services.

Our unique model of UK operations managers running our offshore facility offers a low risk strategy that mitigates the risks perceived with outsourcing, giving you an exceptional quality of service whilst enabling strong cost savings from our offshore labour force.

We offer bespoke solutions where a dedicated delivery, quality and management team is allocated exclusively to a client. We also provide a bureau solution where frontline staff are deployed in two or three similar projects where clients pay based on the time utilised.

Midas

Tel: +44 (0)161 877 3000
Website: http://www.investinmanchester.com/
Contact: Caroline Cain -

MIDAS, Manchester’s investment and development agency, offers an extensive, free and confidential package of advice and assistance to companies looking to relocate to, or expand within, Manchester City Region.

MIDAS can help you access financial assistance, provide detailed business case information, find property solutions and introduce you to networking opportunities.

Morrison & Foerster

Tel: +44 (0)20 7920 4000
Website: http://www.mofo.com/sourcing
Contact: Alistair Maughan -

Morrison & Foerster is one of the largest international law firms. Our Global Sourcing practice, with a team of over 60 experienced outsourcing lawyers, provides a top-tier outsourcing advice. We offer three ingredients that are key to deal success: experience, scale, and collaborative leadership. We have decades of experience representing leading enterprises on their mission critical outsourcing projects; a market-leading presence in the United States, Asia, and Europe; and a strongly-collaborative approach which fosters positive working relationships and productive deal dynamics.

Mphasis

Tel: +44 (0)175 3217 700
Website: http://www.mphasis.com
Contact: Irene Hemmer -

MphasiS is a leading applications services, remote infrastructure services and business process outsourcing services provider. The company delivers real improvements in business performance for clients through a combination of technology know-how, domain and process expertise. With over 34,000 people, MphasiS services clients in financial services & insurance, healthcare, communications, transportation, consumer & retail industries and to governments around the world. To know more, please visit http://www.MphasiS.com.

Netforte Ltd

Tel: +44 (0)20 3178 2413
Website: http://www.netforte.eu/
Contact: Nigel Lowey -

Leaders in IT Cost & Efficiency Management, Netforte offers a range of proven services including Data Centre Operations & Management, Project Prioritisation, and Rapid Efficiency Assessment.

An established and successful services company of 40+ technical and business consultants delivering immediate and sustainable IT cost reductions while improving service, Netforte specialises in assessing efficiency and helping companies define their own cost & efficiency standards.

As experienced specialists ourselves we understand IT management’s challenge of trying to improve service while controlling costs. Our existing clients are ALL blue-chip: they include Vodafone, Microsoft, Nordea Bank, and IBM.

We provide real expertise across many industry sectors, including Telecoms, Banking, IT, Utilities and Retail. We’ve experts in enterprise server, networks & storage management, service and project management, application development and testing, Billing, CRM, Computer Telephony Integration & Campaign Management.

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