Parseq Services Ltd

Tel: 01709 448 000
Website: http://www.parseq.com
Contact: Rod Edwards - Managing Director - .(JavaScript must be enabled to view this email address)

Parseq Services is the BPO Division of Parseq plc.  With a blue chip client base from Barclays and British Gas through to Lloyds, Orange, RBS and Virgin Media, Parseq provides a range of value-add, technology-led services.  Parseq supports front, middle and back office functions from its major processing centres in Rotherham and Glasgow, plus smaller satellite offices in Leeds and York.  Inbound and outbound voice services are primarily provided from a purpose build contact centre, whereas electronic fund transfer, payment processing and other transaction processing operations are provided from a dedicated high security location.  Parseq processes over 50 million financial transactions per annum with a value of over £25 billion, paying over 8% of the UK workforce.  With multiple quality and security accreditations including ISO 9001,  ISO27001, PCI-DSS and as an approved BACS bureau, Parseq is a leader in its field.

Pillsbury Winthrop Shaw Pittman LLP

Tel: +44 (0)207 847 9500
Website: http://www.pillsburylaw.com
Contact: Tim Wright - .(JavaScript must be enabled to view this email address)

Pillsbury Global Sourcing offers an integrated consulting/legal advisory model that is pioneering, deliberate and proven by our years of experience, including:

• Two decades of innovative and landmark work
• A clientele that includes nearly 30% of the Fortune Global 100
• More than 500 major transactions, with a value surpassing $450 billion

Given the many complexities involved in developing a sourcing solution, having one partner who can assist you through every step is a clear advantage. Pillsbury’s integrated service can guide companies through the full outsourcing lifecycle, from strategy formulation and vendor analysis to negotiations and implementation.  This unique service model, coupled with our patented visual methodology, minimizes costs and optimizes value for our clients.

Pinsent Masons Solicitors

Tel: +44 (0)207 418 7000
Website: http://www.pinsentmasons.com
Contact: David Isaac - .(JavaScript must be enabled to view this email address)

Pinsent Masons has one of the largest dedicated outsourcing teams in the UK – combining scale, experience and national coverage. We provide advice on ITOs, HROs, other BPOs and FM. We support clients on all aspects of the outsourcing life-cycle: strategic advice, advice on procurement, contract negotiation, contract management, re-negotiations and dispute resolution.

We have supported both public and private sector clients on large global and pan-European projects as well as major national transactions. Through this extensive experience we are regarded as trusted advisers at Board and senior management level of large public sector bodies and FTSE 100 companies.

PRIMA Development Group

Tel: +44 203 290 9898
Website: http://pdgroup.co
Contact: Valeriy Vlasyuk - .(JavaScript must be enabled to view this email address)

PRIMA Development Group is a global IT consulting company with its own Development Centre in Ukraine. The company’s speciality is creating custom Dedicated Development Teams composed of highly experienced specialists. PRIMA Dedicated Teams are capable of delivering full-cycle IT projects of any complexity from idea creation to its implementation and technical support.

PRIMA Development Group is a mature leader in the IT sphere. Since 2001 we have successfully implemented over 100 large IT projects. Cooperation with us means high quality, cost effectiveness and new prospects for your business.

Qcom Outsourcing Ltd

Tel: Tel: +44 (0)1905 827 650
Website: http://www.qcom.co.uk/
Contact: Neil Anderson - .(JavaScript must be enabled to view this email address)

Qcom’s technical outsourcing expertise helps original equipment manufacturers (OEMs), resellers and distributors enhance their profitability and it can support business development and expansion across the UK and Europe. We operate across a large range of technologies offering pre-and post-sales support, delivering warranty packages, and technical services, as well as consultancy around issues such as customer care. Our outsourced technical support is a powerful business tool that delivers immediate benefits to you and can help you: save money improve service focus your resources grow sales build margin We offer a flexible business model that allows our clients to respond rapidly to changing market conditions, scaling operations up or down as needed without affecting service levels. We provide tailor-made, manufacturer-authorised and accredited solutions, providing clients with a route to market through the provision of an established, extended network of support.

RESPONSE

Tel: +44 (0)141 272 1105
Website: http://www.response-uk.co.uk/
Contact: Laura Robertson - .(JavaScript must be enabled to view this email address)

RESPONSE is a leading provider of contact centre outsourcing services and provides a wide range of customer contact management services on behalf of major blue-chip brands. As well as our core contact centre business, RESPONSE has an established software services division – Inisoft Ltd - offering a range of proprietary technologies. In addition, our subsidiary, RESPONSE Credit Management, capitalises on our customer contact infrastructure and specialist market expertise to provide trace, debt management and asset reunification services.

Reynolds Porter Chamberlain LLP

Tel: +44 (0)20 3060 6000
Website: http://www.rpc.co.uk/Default.aspx?sID=1
Contact: Sanjay Pritam - .(JavaScript must be enabled to view this email address)

Reynolds Porter Chamberlain is a modern, progressive and commercially-oriented City law firm providing a full business law service to UK and international clients across industry sectors including regulatory, corporate, tax, commercial litigation, construction, engineering and projects, outsourcing, IP and technology, media, real estate and employment and pensions.

Our outsourcing team provide high-quality advice on a wide range of projects and have particular expertise in IT and telecoms, business process outsourcing, facilities and waste management, printing and publishing and manufacturing, warehousing and distribution. We have considerable experience in highly regulated industries such as financial services and insurance.

From simple contracts for services to large, complex international off-shore arrangements, we advise on projects from inception to completion, acting for both providers and customers of outsourcing in the public and private sector. We are therefore well-placed to anticipate our clients’ needs and any issues that may arise in both contentious and non-contentious matters.

RR Donnelley Global Document Solutions

Tel: +44 (0)207 469 0770
Website: http://www.rrdgds.com
Contact: Damian Traynor - .(JavaScript must be enabled to view this email address)

RR Donnelley Global Document Solutions (GDS) is a leading provider of outsourcing services for outbound and inbound customer communications.

It prepares, produces, delivers and processes multi-channel communications for major companies in the banking, insurance, energy & utility, pharmaceutical, telecommunications, consumer & retail, travel, professional services, and public sectors.

GDS deploys a comprehensive on-shore, near-shore and off-shore platform to provide its clients with a wide range of solutions to maximise the efficiency and effectiveness of their customer communications. These include;

• Campaign management and translation services
• Creative and presentation services
• Print management
• Office communications management
• Transactional communications management
• Inbound communications management
• Information and data management

For more information on GDS, and to explore our solutions portfolio in more detail visit, please visit our web site at http://www.rrdgds.com

RSM Tenon Group Plc

Tel: +44 (0)207 535 1414
Website: http://www.rsmtenongroup.com/services/outsourcing/
Contact: Harry Capewell - .(JavaScript must be enabled to view this email address)

RSM Tenon is the 7th largest accountancy provider in the UK and offers outsourcing services to SMEs, Public Sector and International businesses. Our outsourcing services are designed to help you to minimise business risks, improve business performance and to reduce costs in areas of finance & accounting and payroll & HR.  With the success of your business in mind, we offer scalable and flexible solutions that, where possible, are priced on a per seat per month basis, assuring you of a competitive and cost-effective approach.

We offer hosted SaaS solutions, giving you the convenience of instant access and seamless integration into your own systems, as well as support from our national delivery centres.

We are member of a strong International network in RSM International, which is the 6th largest provider of accountancy solutions worldwide, giving support for companies looking to expand into overseas markets, or foreign companies entering the UK for the first time.

We have deep experience in all aspects of finance, and can integrate other financial processes into the outsourcing solution, such as tax returns, statutory compliance and employee benefits.

Scottish Development International

Tel: 0141 228 2625
Website: http://www.sdi.co.uk
Contact: Jim Mason - .(JavaScript must be enabled to view this email address)

Scottish Development International (SDI) is a joint venture between the Scottish Government, Scottish Enterprise and Highlands and Islands Enterprise. SDI works to attract inward investment and knowledge to Scotland in order to help the economy grow. SDI also works to help Scottish companies do more business overseas and to promote Scotland as a good place to live, work and do business.

SDI provides a full range of services for companies seeking to exploit Scotland’s key strengths in knowledge, high-level skills, technology and innovation. 

What sets Scotland apart, is the close and productive collaboration it encourages between its centres of government, its business innovators, its finance leaders, its institutions of higher learning and the inward investors it welcomes.

Scotland is an internationally recognised BPO location with an impressive track record and distinguished pedigree.

Some of the largest BPOs in Europe are based in Scotland. There are over 90,000 people employed in 400 BPOs – one in every 30 employees works in a BPO.