SENCOR
Tel: +1 (212) 947 5605
Website: http://www.sencor.net
Contact: George Martel - .(JavaScript must be enabled to view this email address)
SENCOR is a knowledge process outsourcing (KPO) company that has been providing Legal, Business Intelligence, Research and Content Development solutions for 25 years, contributing to the growth of world-renowned brands in the legal, financial and publishing industries.
SENCOR’s Legal Process Outsourcing spans legal research and analysis, document drafting, contract abstracting, case summaries and electronic document discovery.
SENCOR Business Intelligence offers a unified platform to help clients transform vast, disparate data assets into meaningful strategic information, driving revenues up and costs down. SENCOR provides customer value intelligence, risk control intelligence, operations intelligence and financial intelligence services.
SENCOR’s Research includes competitive intelligence projects such as customer profiling and monitoring corporate developments among competitors and Fortune 1000 corporations.
SENCOR Content Development offers customized end-to-end solutions to make information available in print or online. These solutions span content acquisition, editorial enhancement and output in print publications and electronic media.
With our commitment to transformational outsourcing, SENCOR is Smart Sourcing.
Sitel
Tel: +44 (0)1923 689 684
Website: http://www.sitel.com
Contact: Michelle Anderson - .(JavaScript must be enabled to view this email address)
Sitel is the leading customer care outsourcing provider with 52,000 associates providing clients with predictable and measurable return on their customer investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s customer interaction outsourcing solutions span 135+ domestic, nearshore, and offshore call centers in 26 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit http://www.sitel.com
Slaughter and May
Tel: +44 (0)20 7600 1200
Website: http://www.slaughterandmay.com/quicklinks/outsourcing.asp
Contact: Natalie Donovan - .(JavaScript must be enabled to view this email address)
Slaughter and May is a leading international law firm. We are recognised for our commercial awareness, commitment to our clients and quality advice.
Our team has extensive experience of providing practical solutions to complex issues, often under tight deadlines. We have helped implement some of the largest and most complex outsourcing and strategic sourcing projects across a broad range of sectors and jurisdictions. Complex projects require the skills of specialist lawyers across a wide number of practice areas, and as a full service law firm we can call on the skills of our specialists in each relevant practice area as required.
We advise on the full range of sourcing arrangements, from technology outsourcings to more general business transformation outsourcings, from multi-sourcing and competitive tenders to deal reviews and renegotiations. We support our clients throughout the life of a deal, working with them to ensure they receive maximum value from their sourcing relationship.
SQS Group Ltd
Tel: +44 (0)20 7448 4620
Website: http://www.sqs-group.com/index.htm
Contact: Yann Gloaguen - .(JavaScript must be enabled to view this email address)
The SQS Group, (SQS) is the largest independent provider of software testing and quality management services. This position and its expertise stem from more than 27 years of successful consultancy operation. The company’s main competitive advantage is its strong methodology, based on decades of project experience. Over this period of time, the company has also developed extensive specialist knowledge in many vertical markets. With more than 5,000 successfully completed projects under its belt, SQS has a strong customer base, including half of the DAX 30 companies, almost one third of the STOXX-50 companies and 36 FTSE-100-companies. Among the clients, there are names like Barclays, BP, Credit Suisse, Daimler, Deutsche Bank, Deutsche Post, Dresdner Bank, Eurobet, Eurogate, MessageLabs, Phoenics, T-Mobile, T-Systems, or Zurich Group.
Stephenson Harwood
Tel: +44 (0)20 7809 214
Website: http://www.shlegal.com
Contact: John Buyers - .(JavaScript must be enabled to view this email address)
We provide a range of high quality and commercially focussed legal services to clients involved in outsourcing and technology transactions. We take the mystery out of Industry issues and help you to identify and realise the full value of your business and investments.
Whether you are a supplier or a user, the team at Stephenson Harwood can help. We have a particular specialism in advising financial services sector clients in relation to outsourcing transactions which are compliant with regulatory standards, such as the FSA’s guidelines on outsourcing, BASEL II and MiFID.
Our recent work includes the transition of a commodities exchange from open-outcry to fully electronic trading; a global desktop procurement for a major professional services organisation, and a voice-data outsource for an international in-flight services company.
Steria Limited
Tel: +44 (0)845 601 8877
Website: http://www.steria.co.uk
Contact: Philippe Plateau - .(JavaScript must be enabled to view this email address)
Steria delivers IT enabled business services which help organisations in the public and private sectors operate more efficiently and profitably. By combining in depth understanding of our clients’ businesses with expertise in IT and business process outsourcing, we take on our clients’ challenges and develop innovative solutions to address them. Through our highly collaborative consulting style, we work with our clients to transform their business, enabling them to focus on what they do best. Our 19,000 people, working across 16 countries, support the systems, services and processes that make today’s world turn, touching the lives of millions around the globe each day.
Founded in 1969, Steria has offices in Europe, India, North Africa and SE Asia and a 2008 revenue of 1.8 billion euros. 16.5% of Steria’s capital is owned by its employees. Headquartered in Paris, Steria is listed on the Euronext Paris market.
Stream Global Services
Tel: +353 1 844 0000
Website: http://www.stream.com/
Contact: Garrett Kenny - .(JavaScript must be enabled to view this email address)
As a premium, global provider of sales, customer care, technical support and complex business process outsourcing services, Stream focuses on increasing brand value, revenue and operational efficiencies for our clients. Stream is a recognized leader at excelling within the most demanding and complex customer care engagements, where a highly skilled workforce with specialized training is required. Our innovative service solutions address specific client needs through proven best practices, clear vision and solid leadership.
Stream blends agility with a global, standardized delivery model to create smart, flexible solutions that help solve our clients’ critical business needs. Stream handles more than 130 million voice, chat, and e-mail contacts annually in 34 languages.
Swiss Post Solutions Ltd
Tel: +44 (0)845 301 3708
Website: http://www.swisspostsolutions.co.uk
Contact: David Dorling - .(JavaScript must be enabled to view this email address)
Swiss Post Solutions Ltd is a subsidiary of Swiss Post and a recognised specialist in the provision of outsourced mailroom, document processing and business process outsourcing solutions. Whether managing document input or output services, delivering e-commerce solutions or delivering tailored solutions, we are a partner to rely on. With some 6,800 people working for us across Europe, North America, the Middle East and Asia and with access to an extensive partner network we can offer you access to a logistics network that spans the globe.
Private and Public sector organisations have chosen to outsource their physical and digital document processing needs to us, utilising our capability to deliver services on, near of off-shore. By applying our knowledge and experience we have delivered significant business value to our clients by transforming their business processes and how they capture, apply and manage their corporate information.
The DDC Group
Tel: +44 (0)1909 488 600
Website: http://www.datacapture.com/
Contact: John Callachan - .(JavaScript must be enabled to view this email address)
The DDC Group is a privately owned amalgamation of data processing companies. The Group has a wide geographic spread with operating units in the UK, the USA, the Philippines, Holland and Bosnia. Additionally the Group has affiliates and associates in India, Australia, Morocco, Brazil, Hungary and Ireland. We provide a wide range of data processing services including, but not confined to: document receipt and handling; scanning; automated capture; manual data capture; charity donation handling including banking and thanking; contact centre facilities (UK only); offshoring; Business Process Outsourcing (HR and F&A BPO); and Knowledge Process Outsourcing (KPO).
The Salamander Organization Ltd.
Tel: +44 (0)1904 717 300
Website: http://www.tsorg.com
Contact: Nick Cowlen - .(JavaScript must be enabled to view this email address)
Winner of multiple awards, including the Queen’s Award for Innovation, The Salamander Organization is making an extraordinary impact on the performance and governance of today’s major enterprises. Using its advanced MooD technology, Salamander’s ‘Enterprise Performance Governance’ solutions provide an incisive management and decision making environment underpinned by a structured and dynamic business model; creating simplicity and coherence, reducing decision cycles and maximising return on investments.
Salamander’s ‘Outsourcing Governance Solution’ provides a powerful capability to govern today’s complex outsourcing relationships, supporting both providers and client organisations with a common reference point through which to collaborate, manage risk, and effectively control service performance and delivery of continuous improvement programmes. Salamander aims to address specific business challenges quickly and efficiently, driving real tangible value and measurable results.