The NOA hosts a full programme of events, encouraging debate on industry issues and identifying trends, our expert speakers and end user-led presentations offer value for every outsourcing professional.
Monthly industry seminars are free for all members and end users, £250 + VAT for supplier/support non-members (reimbursable against joining fee).
| Time: Date: |
9am - 1pm Wednesday 29th February 2012 |
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| Format: | Morning seminar followed by networking lunch | |
| Venue: | White & Case LLP, 5 Old Broad Street, London, EC2N 1DW | |
| Sponsor: |
Agenda:
9.00am – Registration with breakfast
9.30am – Introduction by Michael Stock, NOA board member
9.40am – ‘The various kind of risks that the outsourcer could face through the life cycle of the ‘offshoring journey’- Mr Ritesh Gandhi - Infosys BPO
10.10am – Legal perspective - Ashley Winton (Partner), White & Case LLP
10:20am – ‘Client vs Outsourcing vendor view of risk, evolving role of the contractual relationship and specifically indemnities between the parties, and lastly a discussion about the role of insurance from the vendor and the client perspective for data protection risks’ - Emily Freeman – Lockton International
10:30am – ‘Information security in outsourced services’ - Mark Fishleigh - Detica
10.40am – Tea/coffee break
11.00am – Breakout sessions, topics tbc
11.30am – Breakout session feedback
11.45am – Panel discussion with Michael Stock (NOA), Ritesh Gandhi (Infosys BPO ), Ashley Winton (White & Case LLP), Emily Freeman (Lockton International) and Mark Fishleigh (Detica)
12.30pm – Networking lunch
1.00pm – Finish
Minimising risk offshore is every outsourcers dream. Risks are magnified offshore – due diligence is all the more important when your outsource partner is thousands of miles away. How safe is your data? How could it be safer? How do you assess cultural fit, and choose the right partner for on-going, sustained success? This seminar will answer all these questions and much more.