The NOA acts as a thought leader in the outsourcing arena, providing opinions and comments on the subject in the national, industry and technology media.
Please see below for some of the NOA’s recent press coverage.
August 2012
Outsourcing ‘Normally Works Well’
NOA Chairman, Martyn Hart responds to G4S criticisms on Sky News.
Do you know who runs your world?
Martyn Hart comments on transparecny in outsourcing deals.
July 2012
G4S failures don’t change the fact that outsourcing works and is here to stay
Maryn Hart, NOA Chairman writes for The Guardian about outsourcing governance.
GM set to move away from IT outsourcing
The NOA comments on General Motor’s change in outsourcing strategy.
NOA: 25 Years of Outsourcing
NOA Chairman, Martyn Hart’s blogs about The National Outsourcing Association advocating excellence in outsourcing for a quater of a century in ComputerWorld UK.
June 2012
Are we about to see a massive outsourcing boom?
Martyn Hart, Chairman of the NOA is quoted in Karl Flinder’s blog on ComputerWeekly UK.
Talking Heads
The NOA’s Martyn Hart and HfS’s Phil Fherst debate discuss the death and rebirth of outsourcing in Outsource Magazine.
NOA’s 25th Anniversary & Conference Event Write Up
NOAs_25th_Event_Summary.docx
European Outsourcing Association Awards Winners Press Release
EOA_Award_Winners_Press_Release.docx
Outsourcing Business- Supplement in The Times
Outsourcing Business is a supplement published in The Times June 11th offering practical advice and new approaches to help overcome the most pressing outsourcing issues for businesses. The NOA was heavily involved, with the Outsourcing Works campaign dominating the centre spread, and many of our members contributing elsewhere.
May 2012
The Outsourcing Yearbook 2012 Spring Supplement
The NOA in partnership with Buffalo Communications and sourcingfocus.com has released the spring supplement of the Outsourcing Yearbook focusing on the industry movement Outsourcing Works and the Public Perception of Outsourcing research.
Is it time for outsourcers to come home?
NOA board member, Bharat Vagadia is interviewed by the Financial Times on re-shoring.
Outsourcers seen as money grabbers, but KPMG says reasons for outsourcing are changing
The Public Perception of Outsourcing research commissioned by the NOA is discussed in a Computer Weekly blog.
NOA survey finds 80% of public believe outsourcing hinders British businesses
PC Advisor highlights the NOAs commissioned research- The Public Perception of Outsourcing.
NAO: Government’s major projects assurance system needs open reporting
Maryn Hart, NOA chairman comments on the importance of capturing project performance data to PC Adviser.
April 2012
Will cloud computing bring democracy to IT delivery?
NOA board member Andy Rogers is interviewed by Cloud Pro on politics of Cloud.
Staff at IT services firm CSC protest redundancy policy
Martyn Hart, NOA chairman comments on CSC voluntary redundancies.
CIO Lessons 3: How to manage suppliers - CIO UK Magazine
NOA board member, Lauren Tennant is interviewed by CIO magazine on supplier management.
Outsourcing: public and private sectors still have much to learn
Martyn Hart writes for the Guardian on the need for public and private sectors to continually expand their knowledge base of outsourcing.
Dutch software company Omnext expands UK operations
Business Analytics firm turns to NOA board member, Andy Rogers to develop position in UK market
March 2012
NOA Newsletter March 2012
March_2012_Newsletter.pdf
sourcingfocus.com
Successful Case Studies in BPO
sourcingfocus.com looks at three BPO growing trends “ HRO in SMEs, integrated BPO / ITO packages and the use of BPO in financial services.
sourcingfocus.com
Successful Case Studies in Business Process Outsourcing Event
The NOA seminar for Successful Case Studies in Business Process Outsourcing aimed to highlight recent NOA successes and share best practice.
February 2012
Media Alert: Story Olympic tickets offshored National Outsourcing Association comments 08/02/12
National Outsourcing Association Chairman Martyn Hart comments:
“Is this is fear at play? Pure and simple? Risk-averse public sector decision makers overthinking and overestimating the amount of risk involved. They would rather take the inevitable bad press than induce yet another Olympic ticket catastrophe. But what is so special about these tickets that they must be printed in the USA? The skills and technology exist with UK companies. However ‘through, open and competitive’ the procurement process was, ultimately, they have stuck with who they know, who was used last time, disregarding what is best for the UK economy.
“This contract could have created jobs, or at the very least protected them – in UK companies. The Olympics are funded by the state, so the additional drain to the tax payer of unemployment and loss of business taxes should be an evaluation criteria, and the whole process made public.
“The National Outsourcing Association is working towards shortening procurement time and expense for the public sector, which would allow many more SMEs to tender, and help towards creating jobs.â€
Global Business Magazine
National Outsourcing Association
Article on 25 years of the National Outsourcing Association.
Investors Chronicle
Chill wind hits defensive favourites
Martyn Hart, Chairman of the NOA comments Edinburgh City Council outsourcing spending review.
Public Service
Clegg offers rewards for employing NEETs
Chairman of the National Outsourcing Association (NOA), Martyn Hart calls for the outsourcing indsutry to play it’s part in getting young people into work.
sourcingfocus.com
Developing the Next Generation of Outsourcing Talent
It is essential for the UK to stay ahead of the European market and ensure it has the skills and talent required to cope with the changing industry.
sourcingfocus.com
Outsourcing Yearbook 2012
Buffalo Communications, in partnership with the National Outsourcing Association (NOA) and sourcingfocus.com, present the Outsourcing Yearbook 2012, the most comprehensive review of the UK’s outsourcing industry.
January 2012
sourcingfocus.com
Sending Work Out Can Help You Grow
Martyn Hart, Chairman, National Outsourcing Association, comments on the benefits that outsourcing can offer to SMEs.
sourcingfocus.com
Focus On: ‘25 Years of the NOA’
This year sees the 25th anniversary of the birth of what is now the National Outsourcing Association. During that time they have grown from a spark of an idea to being the pre-eminent promoter of outsourcing.
sourcingfocus.com
Focus On: Tony Morgan, NOA Board member and Chief Innovation Officer for IBM UK & Ireland - Getting Outsourced
Tony Morgan, NOA Board member and Chief Innovation Officer for IBM UK & Ireland, looks back on his career so far in outsourcing – which kicked off when he himself was outsourced.
December 2011
Microsoft Small Business Centre
Outsourcing helps SMBs function more effectively?
Martyn Hart, chairman of the National Outsourcing Association (NOA), said that with fewer pounds in consumers’ pockets, the marketplace is “more competitive”.
The Outsource BlogPayroll outsourcing ‘saves businesses time and effort
Martyn Hart, chairman of the National Outsourcing Association, argues farming operations out to third parties is particularly beneficial
Official Wire
UK’s National Outsourcing Association Highlights
Martyn Hart, chairman of the National Outsourcing Association (NOA) in the UK and the go-to expert when it comes to outsourcing.
October 2011
Computer Weekly
Can the government deliver its ambitious strategy for public sector IT change?
Martyn Hart discusses the need for a leaner government procurement process.
Business Cloud 9
G-cloud: a considered response (or four)
NOA Chairman talks about G-Cloud.
Computer Weekly
Study reveals sectors boosting investment in IT outsourcing
Martyn Hart considers the growth of retail outsourcing.
September 2011
Publictechnology.net
2011 NOA Summit & Awards - Shortlist Announcement
The NOA Awards shortlist is announced. The awards recognise and reward best practice in outsourcing.
Computer Weekly
Outsourcing body calls for multi-sourcing to defeat industrial action
NOA Chairman Martyn Hart advocates multi-sourcing.
Publictechnology.net
Union alleges £1.3bn fraud by outsourced public service providers
Martyn Hart, chairman of the NOA responds to Unison’s allegations.
The Guardian
Whitehall still lags on sharing services
Civil servants still don’t know how to share services properly, argues Martyn Hart, chair of the National Outsourcing Association.
August 2011
publictechnology.net
MPs set up new group to assess outsourcing
The NOA is assisting in the set up of the new All Party Group. The NOA will provide best practice for the members of this group.
The Guardian
Live Online Debate: How far can the public sector go in offshoring IT services overseas?
Offshoring has been a topic of real debate within central and local government ICT circles recently. Martyn Hart Joins this debate online.
The Guardian
How to Cut Government’s IT Waste
Martyn Hart, chair of the National Outsourcing Association, says that better relationships and benchmarking can make government a smarter buyer of IT services
July 2011
The Guardian
Examine The Exit On Your Way In
Martyn Hart considers the shortcomings of the Cabinet Office Offshoring Guidance
Fresh Business Thinking
Outsourcing For Grown Ups: Why Should Invest In Professionalisation
Martyn Hart talks standardisation and qualifications
The Financial Times
Santander To Set Up 3 UK Call Centres
Martyn Hart quoted about the importance of cultural fit
Herald Scotland
Public Bodies Urged To Farm Out Services
Martyn Hart comments on the value of outsourcing solutions in hard times
Computing
Government wasting money on ineffective training
Martyn Hart describes how the Government should be an intelligent procurer