Membership
Aegis Limited
Premier Member
Aegis is a global consulting, technology, outsourcing and training & education company committed to impacting clients’ business outcomes by focusing on enhancing customer experience across all touch points and channels. Aegis was founded 30 years ago in the US and now has operations in 55 locations across 13 countries with more than 55,000 employees. Aegis services over 300 clients from verticals such as Banking, Financial Services & Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Consumer Goods, Retail, and Energy & Utilities. The company is wholly owned by the Essar Group, a USD 27 billion conglomerate.
For more information, visit http://www.aegisglobal.com or follow us on Facebook
(http://www.facebook.com/aegisglobal) and Twitter (@aegisonline).
arvato
Premier Member
arvato is a trusted global business outsourcing partner to the private and public sectors. With more than 50 years of experience in outsourcing, we combine expertise in business process outsourcing (BPO), finance services, contact centres, loyalty and customer retention, supply chain solutions, and public sector and citizen services to deliver innovative, individual solutions.
We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. As a result of our collaborative, flexible and long-term approach to partnership, our international client relationships last 15 years on average.
arvato UK & Ireland is a subsidiary of arvato AG, an internationally networked outsourcing provider with over 60,000 people employed in over 270 subsidiaries across 35 countries worldwide. arvato has annual revenues of approximately 5bn contributing nearly a third of the Bertelsmann group annual revenues of over 15bn.
Blue Prism Limited
Premier Member
Blue Prism software enables business operations to create their own “virtual back office” through automation of manual back office processes to reduce cost and waste whilst improving customer satisfaction through creating a “virtual workforce” to augment or repatriate outsourced processes.
The virtual workforce is built by the operational team themselves using the “self-service” technology from Blue Prism to rapidly build and deploy their own automations through leveraging the presentation layer of existing enterprise applications, managed within an IT governed framework.
Blue Prism’s proven technology plays a key role in enabling organisations including; The Co-operative Banking Group, Shop Direct, RWE npower, Fidelity Investments, the NHS and Experian to rapidly respond to business change through agile back office operations.
Based in the UK, with offices in London and Manchester, Blue Prism was formed by a group of process automation experts in 2001 and operates in Financial Services, Energy, Telco and Public Sectors.
Capgemini
Premier Member
Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. We are present in 40 countries and we employ over 115,000 people. In 2010 the Capgemini Group reported global revenues of 8.7 billion.
Capgemini originated in Grenoble, France and opened for business in its original form in 1967. The Group has expanded and grown steadily since. We have achieved many industry firsts including winning the biggest contract in IT history with HMRC in the UK in 2004. A deeply multicultural organisation, Capgemini has developed its own way of working, known as the Collaborative Business Experience. Our worldwide delivery model is known as Rightshore®.
For Capgemini people matter, results count and working together with our clients we create and deliver the business and technology solutions that meet their needs, deliver the results they want and help them achieve their ambitions.
HP
Premier Member
We are digital consumers, expecting access to information, products and services anytime and from anywhere. Increasingly, technology is permeating and shaping everything we do–and we, in turn, are constantly shaping the way technology is blended into our lives. In fact, we now see past the computer screen and into the benefits that IT delivers. This same transition has happened in our work lives as well. We no longer think about technology; we think about what we can do.
At HP, we believe this means working with you to move beyond how technology performs to how you can apply technology so that it delivers tangible results. Our experts within HP Enterprise Services start with the core HP brand message of create amazing. HP is creating new possibilities for technology to have a meaningful impact on people, businesses, governments and society.
For our enterprise clients, we take it a step further. We know that a meaningful impact means solutions that address primary business needs productivity, innovation, growth or expanded services and secure access to information because these business outcomes are the only way that leaders now measure IT. And we want to show you how to accelerate the shift from technology to business outcomes.
IBM United Kingdom Limited
Premier Member
IBM is a globally integrated enterprise operating in over 170 countries.
IBM United Kingdoms history began on November 19, 1951 and today IBM UK has around 20,000 employees, bringing innovative solutions to a diverse client base to help solve some of their toughest business challenges. In addition to being one of the worlds largest IT and consulting services companies, IBM is a global business and technology leader, innovating in research and development to shape the future of society at large. IBMs prized research, development and technical talent around the world partner with governments, corporations, thinkers and doers on ground breaking real world problems to help make the world work better and build a smarter planet.
KPMG
Premier Member
KPMG is a leading provider of professional services including audit, tax and advisory.
At KPMG we make it our business to help get yours running more effectively. Our Performance and Technology practice is here to help you create more value, to reduce costs, to improve the way you operate and to bring a fresh and challenging point of view.
Key Products
At KPMG we have the usual mix of finance, IT, HR, operations, procurement, change management and strategy specialists. But many of our people have earned their stripes on the client side of the desk - in financial institutions, government departments, communications or energy companies and the like, as well as on the vendor side where they have lead commercial negotiations, delivery teams and service operations.
Linking deep functional specialism, hands on experience and detailed practical sector knowledge, we advise clients on how to achieve sustainable improvements in cost efficiency and drive value throughout the organisation. Our focus is on maximising organisational agility, improving operational efficiency and finding greater profitability in the value chain.
Logica
Premier Member
Are you ready for something refreshingly different?
Would you like to talk to someone who understands your business and can deliver a joined up service that adds value to your organisation?
Logica is now part of CGI, a leading business and technology services company with 72,000 professionals in more than 40 countries. We have the presence, expertise and complete IT services to meet clients’ business needs anywhere, anytime. In the outsourcing market, CGI provides infrastructure services, application management and business process services, including HR outsourcing to help clients transform their business. CGI defines success by exceeding clients’ expectations and helping them achieve superior performance
To find out more, visit http://www.logica.co.uk or email .(JavaScript must be enabled to view this email address)
Luxoft
Premier Member
Luxoft is an emerging global leader in application and product engineering outsourcing services for enterprise IT organizations and software vendors. Luxoft builds lasting partnerships with its clients, such as Boeing, Deutsche Bank, UBS, Dell, IBM, Sabre and other global leaders, based on the culture of engineering excellence, innovation, and deep domain expertise. Luxoft offers global delivery capability through its network of state-of-the-art delivery centers in North America, Central & Eastern Europe, and Asia. Luxoft’s customers benefit from the right mix of technology skills, industry knowledge, best-of-breed processes and methodologies, and a choice of engagement models.
Luxoft, Russia’s largest provider of high-end IT outsourcing services to clients such as Deutsche Bank, IBM, UBS, T-Mobile, and Dell announced today that it is the winner of Frost & Sullivan’s 2007 Global Outsourcing Growth Excellence & Customer Value Leadership Award and a finalist in the Outsourcing Excellence Awards sponsored by Everest Group and Forbes Magazine.
Sitel
Premier Member
Sitel is redefining outsourcing excellence in the contact centre, by raising the bar on expectations.
With over 27 years of industry experience, we are a leading global business process outsourcing provider of customer care and complementary back-office processes. Sitel’s 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency.
Sitel’s global award winning services will help you increase the Return on your Customer Investment by:
Helping you understand your customers better
Improving operational effectiveness
Creating a strong brand experience
Increasing your speed-to-market
Maximising your wallet share
Enhancing the customer experience
Sitel’s solutions span 120+ domestic, nearshore, and offshore centres in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com