Recognising the demand from its members for establishing a benchmark for best practice in outsourcing, the NOA is proud to be the only UK entity to offer professional outsourcing qualifications which are fully accredited by Middlesex University, through its training arm NOA Pathway.
There are a number of awards available to ensure that the wide range of needs within the outsourcing sector are catered for.
The Professional Certificate series of programmes is organised into a number of progressive awards that allow those in outsourcing roles to progress as far as their needs dictate. Once they have completed an element of the Professional Certificate they can step off the programme until such time as they want to develop their knowledge and skills further.
NOA Pathway has a range of qualifications available, with different entry points to accommodate the full range of backgrounds, experience and ability. Use the table below to see which level would be most suitable
| Who should register | Awards | |||
|---|---|---|---|---|
| Programme | Roles | Responsibilities | What does it cover | See notes below |
| Gateway Certificate (Online) | *Anyone new to an outsourcing role or a role that is impacted by outsourcing *Anyone who wants to undertake the Foundation Certificate | Contributing to Supplier / Client relationships; Contributing to transitioning of outsourcing; business development; financial control; HR and training; IT; Communications | *An overview of key terms and concepts used in outsourcing / shared services. *Key principles of outsource contracts *Intro. to the outsourcing Life Cycle | NOA Gateway Certificate (not university accredited) |
| Foundation Certificate | Individuals whose roles are in an outsourcing / shared services context or are impacted by outsourcing / shared services activity | Contributing to Supplier / Client relationships; Contributing to transitioning of outsourcing; business development; financial control; HR and training; IT; Communications | *NOA Life Cycle: outsourcing relationship management; strategic leadership; relationship engagement; transition change *Choosing sourcing strategies *Relationship management | NOA Foundation Certificate in Outsourcing accredited at 20 credits at level 4 |
| Outsourcing Specialist Certificate | Individuals whose roles are in an outsourcing / shared services context or are impacted significantly by outsourcing / shared services activity | Significant contribution to Supplier / Client relationships; transitioning of outsourcing; business development; financial control; HR and training; IT; Communications | Participants can choose the programme that best fits their functional specialism: - Strategic Leadership - Relationship Engagement - Transition and Change - Relationship Management | NOA Certificate in Outsourcing accredited at 40 credits at level 4 (incl. 20 credits from the Foundation Certificate) |
| Professional Certificate | Individuals whose roles are in an outsourcing / shared services context | Leading contribution to or management of: Supplier / Client relationships; transitioning of outsourcing; business development; financial control; HR and training; IT; Communications | Participants undertake a work based project that demonstrates their outsourcing ability | NOA Professional Certificate in Outsourcing Practice (CertNOA) accredited at 60 credits at level 4 (incl. credits from Foundation / Certificate courses) |
| Diploma | Anyone in a leadership or management role operating in an outsourcing context Will include: Directors and Heads of operational functions; Business Development managers / executives; Programme managers; A/c executives | Leadership / Development of outsourcing strategy from either provider or user perspective Management of supplier selection process; business development Transition management / change process Supplier / Client Relationship Management | Using the NOA Life Cycle participants review their own current outsourcing practice and undertake to research into areas of their own choosing that are relevant to their own outsourcing / shared services practice | NOA Diploma in Strategic Global Outsourcing (DipNOA) accredited at 60 level 7 credits |
Learning Credits Programmes are accredited by Middlesex University using the credit system described in the "Framework for Higher Education Qualifications"
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Please click here for further information or alternatively speak to the NOA Pathway Team on 0845 130 5500 or email .(JavaScript must be enabled to view this email address)
The NOA would like to congratulate the recent NOA Pathway graduates. Students from HML and The Co-operative Financial Services, who successfully completed the NOA Pathway certificate, received their qualifications from Yvonne Williams and Martyn Hart, at the end of the NOA Summer Party.
Congratulations to The Co-operative Financial Services’ Graham Bower, John Campbell Sam Hannah, Jo Robinson, Bernie Tattler, Richard Woodroffe and HMLs’ Anu Biswas, Ben Chambers, Oliver Chambers, Sarah Green, Ciaran Leonard, Samantha Mayfield, Bronagh Mellon, Pete Proctor, Wayne Robinson and Andrew Swallow.
