NOA is committed to professional development for the outsourcing profession and as such has developed a range of courses to assist the industry stay on top of its game. Too often outsourcing is criticised, but we know, when done properly, outsourcing really works. We’re focused on training individuals on all the skills they need to ensure outsourcing is done to best effect.
Our training can best be categorised into the following areas:
Outsourcing courses – in addition to our outsourcing qualifications, we run a series of outsourcing training courses covering all levels of outsourcing experience. Please view our course calendar.
Management courses – we also offer a comprehensive range of training programmes covering management, leadership, customer skills, teams, personal effectiveness, inter-personal skills and communication.
Bespoke training – whatever your company’s training needs, we can develop a one off training session or a detailed training programme to give your company the requisite skills to maximise its work in outsourcing
Executive Masterclasses – outsourcing projects really needs to be led from the top to ensure true success. We have developed masterclasses for the C-suite and Heads Of to help them fully appreciate the strategic role and deliverables of outsourcing
Public Sector Skills Academy – has been designed specifically for public sector delegates to help them maximise existing and new outsourcing relationships. Workshops and qualifications are available.